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Donovan T.

Australia

Contributor Level

Total Points
82

1 Review by Donovan

  • The Lucky Date

1/10/24

My experience with this site is one that should make anyone considering using it change their minds and forget it, 15 months ago I met a woman on their site, and after talking to her for almost 14 months and asking her to leave the site with me which she almost did but not quite as she would always seem to drag me back to the site so I would be spending money talking to her not to mention all of the gifts she asked for, anyway I was becoming very worried so I spoke to the site about this through their customer service department and they asked if I wanted to file a complaint against * to which I told them no, I wanted to speak to her first to try to clear these things up ( I have screenshots of my conversation
As proof for a pending case against the site in early 2024) and I thought nothing more if it until * tells me that the site had emailed her telling her that I had filed a complaint against her, which I had not, she then argued with me and told me she no longer wanted to speak with me anymore because of what the site had done and that she thought I had asked the site to open a case against her, so after all of this happened I asked the site for a refund if credits spent on my relationship with her because of their negligence in contacting her which destroyed my relationship with her and now they are telling me that they won't refund me because it is not a genuine reason for a refund, well what the hell is a genuine reason, if they want they can destroy your relationship with anyone on the site and take no responsibility for their actions, avoid this rotten site at all costs as they only give a $#*! about the money you are spending and nothing else screenshots of when I spoke to the site and told them not to contact her and her message to me telling me they had emailed her and told her that I had filed a complaint are provided here to prove my complaint

*Personal information redacted by admin

Tip for consumers:
Don't use it they are full of fakes and the site employees are incompetent

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Support Team T. – The Lucky Date Rep

Dear Donovan,

Thank you for sharing your experience, and we apologize for any inconvenience. We take your feedback seriously.

Regarding the communication issue and refund request, we are investigating the matter and appreciate your screenshots. Please contact our Support Team at support@theluckydate.com with any additional details.

We understand the importance of your concerns and are committed to addressing them. Your satisfaction is our priority.

Best regards,

The Lucky Date Support Team

Donovan Has Earned 2 Votes

Donovan T.'s review of The Lucky Date earned 2 Very Helpful votes

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