The worst experience ever. Never rent from this business. I call on Thursday, November 12 to two local Enterprise facilities, one in Inverness and the other in Crystal River, both closed due to covid. Finally find one open 45 minutes away in Ocala. The female representative takes my information and tells me there is a car available and reserves it for me. My 80 year old mom drives me to pick up the rental. We are 5 minutes away from Enterprise and Enterprise calls my cell to say they made a mistake and there are no cars available. They promise me a car the next day, Friday. Again my 80 year old mom drives me there. I now find out they do not accept cash payments. They do not accept debit cards unless you have two bills (electric, phone, etc.,) to show proof of where you live. Your driver's license isn't enough proof of your residence. They only accept credit cards. Ok fine, I am very annoyed to say the least. Ok so my mom can put it on her credit card and we can both be listed as driver's. Now I am told that only husband and wife can drive a rented vehicle. A mother and daughter both over 25 years of age can not both drive the rental only the person who has rented the car can drive it. I have never heard of such an obsurdity like this. So if two people over 25 years old who are not married are going on a trip only one of the people will have the authority to drive. Needless to say I was infuriated that two days were wasted in gas and time driving to Ocala Int'l Airport to rent from Enterprise for nothing. I would not ever recommend Enterprise to anyone. No where on their website does it tell you any of these things not do they tell you when you reserve the vehicle. I also emailed them and never received a response. A poorly run business with ignorant personnel working for them. Go rent from Hertz instead, they are far better.