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We had ordered a top of the line mattress from Mattress Firm well over a month ago. Three different times we were told we're supposed to get a delivery on this or that given date, to this day over 30 days nothing, plus no communication after dates passed. Very very poor customer service. Very very poor communication and super poor stock inventory and delivery, I would go somewhere else to get a mattress, worst experience here ever with this company.
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Empty.
No show no call on delivery of mattresses, said I could drive 40 miles and pickup so I did...
My mattress base stopped working a few months ago, less 3 years after purchase, and Mattress Firm...
