Dougie B.

Titanbet - you think you have one - oh, you haven't!

Me: I won £272 on the national it is not showing in my account.: Mikael: Hello! This is Mikael from Online Support.
Give me a few moments to check it. Thank you.: Mikael: is the bet still open: Mikael:?
Me: not sure what you mean.
Me: where do I check if the bet is open: Mikael: my account > bets
Me: the bets come up as win
Me: can you not look at my account and see what's what?: Mikael: not settled yet?: Mikael: was ok I see: Mikael: Let me know if you will need assistance with anything else.
Me: how do I settle the bet?: Mikael: was ok I see: Mikael: can you be more specific what is the bet ID?
Me: ******* and *******: Mikael: they were with bonus funds from an expired bonus now and this is why you cannot have the bonus winnings
Me: Nope I don't understand. How do I get my money out of your system?
Me: Just so I am clear are you telling me you are not going to pay out my £272 I won on the National?
Me: Are you still there?: Mikael: the bets were settled as you see, but there is no bonus balance to be used to be credited as the bonus offer already expired): Mikael: all is correct according to the T&C Douglas http://www.titanbet.co.uk/promotions/100-up-to-200.html: Mikael: these £272 are bonus funds and forfeited, we cannot help
Me: Robbing bastards - I have just checked you out - on the internet. Gutter trash - make it while you can!