I purchased a beautiful piece from ClockCanvas. I was so excited and couldn't wait for it to arrive. Unfortunately it arrived damaged by the shipping company.
Upset, I emailed the company immediately. I included pictures of the damaged piece, as well as the packaging.
ClockCanvas text me back right away. No back and forth, or finger pointing. They sent out a replacement the very same day.
This company treats customers,like customers should be treated.
My picture is beautiful. I will be ordering more in the near future.
I emailed them with my problem. They got back with me right away.
With the problem resolved. I give their customer service a 10 plus.