Robert N.

A completely useless and abysmal organisation who tells lies! Rearrange a delivery for today, waited in all day, tracking then confirmed a delivery had been attempted, lies, lies and more lies. The delivery was a present for my disabled Wife, you ought to be ashamed of yourselves, you are complete cowboys the worse Courier by far! Check the tracking Number for confirmation of your lies: EH*******GB

Good Afternoon Hannah
Thank you for your email.
Clearly you have failed to comment as to why your organisation tell lies i.e. We attempted to deliver your parcel? You did not, we were in all day, my Wife is housebound currently with a disability. To sum-up lies, lies and more lies; over a 6 year period deliveries from your abysmal, completely useless organisation have been problematic! You did not attempt to deliver, your driver would have been shown on CCTV, my Son's dogs would have heard the door, a card would have been left; to sum-up you did not attempt a delivery at my property!
Today your tracking has been altered to incomplete address? Why? If your organisation had a modicum of common sense you would check my complaint against the parcel, and ask 'Dr Robert Nicholas' can we check your address with what is stated on the parcel? My 4 year old Granddaughter has more common sense than you guys!
I do no accept your glib response and request an investigation by someone competent, if you have such are person?
Parcel Force is a joke, completely useless and abysmal!
For the record and the avoidance of doubt the complaint remains open!
Regards
Dr Robert Nicholas