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Elisa S.

New York City, United States

Contributor Level

Total Points
89

1 Review by Elisa

  • DateMyAge

1/7/24

This site is very deceptive and extremely expensive, I was charged $107.79 multiple times. Most of those active are international. I've tried to cancel and asked for no more correspondence; the alert says I will get a confirmation, but I never received one; I did get a confirmation when I joined, but not to cancel. If you have money to burn, this is your site. Expensive and geographically undesirable.

Tip for consumers:
It's impossible to find truly accurate information or customer service - telephone or email.

Service
Value
Quality
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Rue R. – DateMyAge Rep

Dear Elisa,
Thank you for leaving us a review regarding your experience. We're very sorry for the deletion latency. With the screenshot you have sent, the deletion request was done through your settings, Once submitted, it will be directed to our e-mail team and normally takes 24 hours till the deletion is confirmed. However, if you need urgent confirmation you can always contact us through chat lines or phone number that are readily available in the "Customer Support" section in your profile.

We also deeply regret any misunderstanding about the credit system, we totally understand that not all of us read the Terms and Policy but to tell you what, how the platform works is provided on the purchase form and is always available in the terms and conditions that you agreed to during registration. Our application doesn't implement the free-to-use model. Communication through the services on it requires credits that are bought independently from the membership. But as a subscriber you are entitled to chat with different members for free for a period of time. We will be glad to give more info if you email us at support@datemyage.com.

Elisa Has Earned 9 Votes

Elisa S.'s review of DateMyAge earned 9 Very Helpful votes

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