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DateMyAge has a rating of 1.13 stars from 280 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DateMyAge most frequently mention fake profiles, credit card, and customer service problems. DateMyAge ranks 706th among Dating sites.
This company responds to reviews, but usually not within the first month
No positive highlights yet
In this whirlwind of social interactions, where every day is an opportunity for new acquaintances, regular updates and improvements to the site feel like a breath of fresh air to me. It demonstrates the platform's commitment to grow and evolve with us, its users. While the lack of tools to analyse compatibility might seem like a disadvantage, I find that this is the beauty of being able to explore and discover if we are a good fit for each other.
I was enticed into this site with the 60% off membership only to find that buying credits is absolute financial suicide. $20 to send and receive 1, (one) email and response. Customer service completely sucks and the woman I briefly met would not or just ignored every simple question I asked her and just rambled on aimlessly in an effort to burn up my credits so I would buy more. Worst ever over priced scam site I have ever seen. Spare yourself from this place.
I was enticed into this site with the 60% off membership only to find that buying credits is absolute financial suicide. $20 to send and receive 1, (one) email and response. Customer service completely sucks and the woman I briefly met would not or just ignored every simple question I asked her and just rambled on aimlessly in an effort to burn up my credits so I would buy more. Worst ever over priced scam site I have ever seen. Spare yourself from this place.
Tip for consumers:
The fraudulent nature of the whole thing
Another rip-off scam site! It was not worth my time, it's not worth anyone's time and money. They hire people for chatting who pretend to be the ladies in the photos. Don't believe a word they say! I trusted my guts and registered on Jst4HookUp
They don't resort to this disgusting "employment". As a result you can chose from multitudes of sincere girls who want to meet men.
If put your CC info on DateMyAge site, they will use all kinds of tricks to screw you out of money. They will prolong your subscription. They don't need your consent or authorization, they don't even ask for it, that's why I say it is such an obvious and impudent scam.
This site is very deceptive and extremely expensive, I was charged $107.79 multiple times. Most of those active are international. I've tried to cancel and asked for no more correspondence; the alert says I will get a confirmation, but I never received one; I did get a confirmation when I joined, but not to cancel. If you have money to burn, this is your site. Expensive and geographically undesirable.
Tip for consumers:
It's impossible to find truly accurate information or customer service - telephone or email.
This feels like a scam and all they want is money. I signed up yesterday for 19.99. I thought it was for a month. I got messages like crazy and could not read them all because it keeps adding me to purchase more credits.
The attached photo shows how much it charged me but in the site it said.62 USD.
The worst part is most of the messages I did read seemed computer generated. It did not feel like I was communicating with a person.
WASTE OF TIME AND MONEY!
Dear Tee,
Thank you for sharing your feelings towards our premium rates. Indeed, one has to subscribe to be able to use the communication services in our platform. It starts in a discounted rate of 19.99$ which you have mentioned and goes back to a standard rate to the upcoming subscription months. However, such package only provides you 150 credits which you can use to communicate with popular members. Each way of communicating such as chatting, video chat and etc costs a certain amount of credit and once you've entirely used up the said credits, you will need to top up for continuous use, And that is how the credit system works. One good thing is that, we provide you the full discretion on whether or not you would like to top up or just use your membership subscription alone within 30 days. We hope this clarifies your concern. If you need counseling on your expenditures, feel free to contact us at support@datemyage.com
Multiple women from US, Ukraine, China who claim they want to meet you...only to drag conversations on and on that are costly. This group refuses (makes up excuses) not to provide contact info to other communications paths. One time I help up a note with a WhatsApp contact number and the video link was immediately broken by DateMyAge. The second group of scammers will give you contact info but they are scammers that will ask you for money via gift card or other untraceable means. One model claimed to be worth Billions and wanted to buy me a house...right?
Tip for consumers:
Pretty slick. Designed to get you even later after you become skeptical.
Hi Del! Thank you for your review. We are sorry to learn that your recent endeavour in a much deeper connection didn't work. The app exists to connect members and eventually make them great matches thus we encourage members to as much as possible post presentable photos. As a matter of fact some members attend professional photo sessions, thus it's not strange to see beautiful ones. However, if some interactions feel suspicious, you are most welcome to check the Anti-scam policy and report it to us via the "Report" button on the chat window. We understand that Our app is not the cheapest, check what you get for it: anti-scam protection, constant updates, etc. Try an online chat instead of email unless you do not mean to send a 5000-character message every time. It costs 1 credit per message against 10 credits for 1 email and a reply comes in faster. For more info, email us at support@datemyage.com.
My biggest surprise they are all top clearance, doctors, Ph. D, working for a little more, 24/7 hours per day, like in your chat room Mr Royer 66, is not fair you are eating with my money. Dr figuereido stop,
Tip for consumers:
They hire people to scam us
Dear Jose,
We appreciate you- taking time to leave us a review. I am very sorry to learn that we're not able to meet you expectations.
I would like to begin by giving you the full assurance that we don't condone any kind of wrongdoings in the platform, which is majorly the reason why Anti-scam policy and some preventive measures like Profile Verification are strictly in practice and a reason as well why our communication services come a bit expensive.
It is totally understood that you find some members suspicious over the fact that they have professional careers, We are definitely not invalidating your judgment as you are fully entitled to your own opinions, but please be informed that finding the one has no boundaries and we as a communication platform is an advocate of such. Members' profession cannot affirm to someone being a fraud or committing fraud, However, despite our best efforts, there is no such thing as a perfect community thus if any of the member made you suspicious particularly the one on your screenshots, Please don't hesitate to report us at support@datemyage.com and submit the following:
• The Member ID of the user you're reporting
• The section number from the anti-scam policy that this member breached
• Date of when the breach happened
• If the breach happened on the site: specify which service you were using
• If the breach happened offsite: provide supportive material where the information can be located (ex: Social media Link, photos, etc)
I hardly had a chance to engage in any meaningful conversation on this platform, yet they persistently demand more and more money, insisting that being inactive should come at a lower cost. However, every time I log in, prompted by an alleged message, there's an individual on my screen who clearly observes me, and I'm unable to disable this intrusion. It's a blatant violation of my privacy, and all I've received for my $40 investment is sheer disappointment. I'm absolutely livid, and it's becoming evident that this website is nothing but a scam.
Tip for consumers:
I want my money back
I sign up in November and I spent about $1000 dollars in few months talking to fake people,they take away money from your credits even if you don't use them, and when you called customer service they don't do anything for you, the worst scam I have ever seen, stay away please 🙏
Dear Rosario,
Thank you for sharing this concern. We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter.
Please note that the credits you have acquired from subscription renewal will expire in case you didn't use them within 30 days.
Remaining credits from a refill like that of 160 credit package will be usable for 90 days from the day of purchase. All of this information was provided on the purchase form and is always available in the terms and conditions particularly on Section 11 entitle miscellaneous that you agreed to during registration.
Could not resist, registered as living on Jupiter, profession "Space Scout" with a picture of one of the moons. Boy, ladies writing day and night, wanting to join me on my mission. My favorite: "Dear #name#, how are you? Are you looking for a good time?"
Dear Jonas, Thank you for writing this comment. Having read your it, We can conclude that several members are also into cosmo like you.
However, if there is something concerning about any interaction, Please elaborate it and contact us at support@datemyage.com.
I often get approached, and men look good, but it costs too much to chat. Is the vetting process really thorough? Suspicious people are on here…proceed with caution.I have cross referenced profiles with image apps and handsome catfish, which I reported. Caveat Emptor. Don't hemorrhage money getting played.
Beware of this site! Seriously, they make it impossible to exchange any type of personal information with someone you might find interesting. They just want to suck money out you. Heartbreaking and dishonest site. People you want connect with is made impossible. Don't waste your time or money. I had to learn the hard way. 😡
Tip for consumers:
That it was a scam.
Dear Charles, Thank you for sharing your insights. Please be informed that we provide our members the full freedom to have a much personal connection with their matches thus exchanging contact information is readily made available through video chat or Present delivery. If you need further assistance doing so, let us know and contact us at support@datemyage.com.
In this whirlwind of social interactions, where every day is an opportunity for new acquaintances, regular updates and improvements to the site feel like a breath of fresh air to me. It demonstrates the platform's commitment to grow and evolve with us, its users. While the lack of tools to analyse compatibility might seem like a disadvantage, I find that this is the beauty of being able to explore and discover if we are a good fit for each other.
Tip for consumers:
nothing
Hello Wendy! Thank you for choosing our app to be part of your journey! We hope you continue enjoying the app! Will there be any suggestions for improvement, do let us know. :)
I was so excited as I received very nice emails from men, but quickly realized that it sounds too good to be true. No other dating sites uses such approaches and word choice. After googling and reading the reviews it's pretty straightforward what scam it is. I hope this scammers will be caught asap. Just awful what they are doing! Luckily i didn't sign up, though I was close.
Tip for consumers:
SCAM
Dear Susanne, Thank you for your feedback. I am sorry to hear that you developed some doubts about the authenticity of our services over the fact that some messages are too good to be true. We definitely respect you insight on that. Most members send such messages basically to win your attention, specially that such a platform exists for members looking for their person and they know that there are large array of options for you. They must have been making some moves. However, if some interactions feel suspicious, you are most welcome to check the Anti-scam policy if they have breached any and report it to us via the "Report a violation" button on the chat window.
It charges a fee to join. Then every email or message or anything it also charges you. You choose how many credits you want to buy and it charged up to 5 times the amount I wanted. My bank put a hold on my account. I found out for 7 emails I was charged over $400.00. DO NOT USE THIS SITE!
Tip for consumers:
First month fee is discounted. You have 3 days to cancel before you are locked into paying full price the next month.
Dear Makimba,
Hi! Thank you for the review. I am sorry that our premium rates left you with such doubts. Indeed, using certain services costs a fixed number of credits that you buy separately from membership. On the surface, Once you run out of credits, you will have to top up to continue using the services. Sending and reading letters cost 10 credits each. All of this information was provided on the purchase form and is always available in the terms and conditions that you agreed on during registration. However, we do know that not all has the time to read so thus We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issue. Please contact us at support@datemyage.com to provide you with your credit expenditure statement and explain further how credit system works.
I call customer service,a woman with oriental accent answered she mention she is in Europe, no specifics. I called to cancel my subscription, because they were charging me for viewing the replay to my text, were hundreds of dollars for 2-3 minutes. I check my bank account. The charges were $399.00, $99.00 plus the 19.99 for subscription. I had to cancel my credit card so this people couldn't get the money.
Tip for consumers:
When paying always check your bank account immediately, si you know for sure how much they charging for real.
Dear Guadalupe,
Thank you for sharing this billing concern. I am sorry to learn that you have experienced this issue. Indeed, each and every usage of the communication service require credits that you have to purchase. At this point in time, we can only assume that the charges may have been because your automatic purchase settings are enabled and Due to privacy reasons, One effective way of disabling such is by going to your settings >>> Payment Settings >>> Untick the box for automatic purchase (that you have ticked upon purchase) or as you did, contact us immediately through our support lines for urgent solution.
Entering the dating scene came with a hefty price tag at High Standards Introductions (HSI). Spending $80AUD for minimal communication felt like a waste. Requiring $200 a day for meaningful interaction, along with pricey email and voicemail exchanges, made it unsustainable. Cancelling was straightforward, but doubts lingered about its legitimacy. Avoid this pricey dating dilemma for a smoother romantic journey.
Hello Natalie, Thank you for leaving us a feedback about your experience. We agree that the prices in our app are not the lowest, but they are justified by the benefits you get like 24/7 support, Anti-scam policy, constant updates, etc. Indeed, using certain services costs a fixed number of credits. Once they end, you should top up your profile to continue your communication. Please email us at support@datemyage.com so that we could advise you on how to make credits last. We would also like to put emphasis that we are investing in the security of the community and would like to address your concern about fake profiles thus, we encourage our members like you to immediately report such cases to us either by clicking on the "Report" button on their chat window.
If I could give a negative 0 rating, I would! This app is an absolute scam. I have received over 100 amusingly ridiculous messages from men from ages ranging from 20-75, the message are definitely full of bs to keep you talking, but they never fit the questions or comments that I send which tells me there is no one reading these messages they're just responding with a lot of nonsensical words! Reverse photo look is an amazing tool!
Tip for consumers:
These sites need to get the same attention as any other fraud driven entity! This is just sad! Thankfully I got out before I got taken for large amounts of money like some of the others.
This website is literally a money making scheme. You pay monthly fee of 49.99 plus tax but you will not be able to interact for more than 4 days with credit that you receive for that amount of money. The men look like they have been taken out models magazines. Every interaction eats up the 155 credits you start with. They are predators of vulnerable single men and woman. Don't waste your money or time because you are setting yourself up for heartbreak.
Tip for consumers:
No
Dear Ana
We appreciate you taking the time to provide us with your feedback
Indeed the communication in the app requires certain investments to obtain credits to pay for the services. But there are credit package options to fit any budget. Plus we welcome you to contact us at support@datemyage.com so that we can give you helpful tips on efficient management of your credits and saving your funds.
Meanwhile, let me kindly inform you that a lot of members attend professional photo sessions before activating their profiles in our app, that's why it's not strange to see a lot of beautiful photos :)
Such a scam, all the profiles are fake. You try to ask questions but they never answer. No one is on my state all from overseas
Tip for consumers:
Please help me get my money or shut down this fake $#*! site
Dear Annie
We value your feedback and appreciate you taking the time to share your experience.
As a reputable company with over 25 years of experience, we prioritize creating a safe and secure environment for all our members. We have a comprehensive Anti-Scam Policy in place to protect you from fraudulent activity. This policy ensures that all the confirmed members are genuine and fosters a platform conducive to building genuine connections.
For any questions or profile assistance, please contact our dedicated support team at support@Datemyage.com.
If I could give a negative 0 rating, I would! This app is an absolute scam. Every time you read or reply to someone will cost you approximately $10. The message are definitely full of bs to keep you talking, but they never fit the questions or comments that I send which tells me there is no one reading these messages they're just responding with a lot of nonsensical words!
Tip for consumers:
f I could give a negative 0 rating, I would! This app is an absolute scam.
Hi, Thank you for sharing your insights towards the app. I am sorry to hear that you developed some doubts about the authenticity of our services. I want to assure you that we are a legitimate site and we do not condone form of fraud. To check further on how you have spent you credits and counsel you with it, please don't hesitate to contact us. I am certain we'll be able to help you resolve this if you clarify your experience with us. However, If you do not want to worry about any interactions in the platform, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@datemyage.com.
Fake accounts, they give you just fake information, you can never find them anywhere, just on the app so you expend all your credit and buy more. Pretty expensive for a normal dating app. They should stop playing with people that try to find a decent dating app.
Tip for consumers:
Don't use any of this groep zendate or dating.com either, same game just want your money, fake accounts specially the ones calls POPULAR MEMBERS
Dear Karen,
We appreciate you taking time reaching out to us to share your experience. I am very sorry to learn that there were situations that led to disappointment.
Our team strives hard to maintain a safe and authentic community for our members, and we have implemented various measures to prevent fraudulent activities. We also have an Anti-Scam Policy to protect you and make you feel secure on our site. But, we are not denying the unfortunate fact that despite such efforts there were members that commit wrongdoings, that is why If you think a member is fake, report is to us through the email at support@datemyage.com by kindly providing us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence (including the ones you already attached in here) that shows this user is fake.
As per the Anti-scam policy, once a member is proven to have committed an act against any of the grounds, a full refund of all the credits used in communicating with the suspected member given that they have verified accounts. Your cooperation will be so much appreciated.
They are partenered with few other sites, Amolatina,Travelmates and more.Cheapest package is 50 USD (R1000) for 150 credits,opening/writing an email,or photo 15 crds,you may for using an emoji,and per word. They squeeze money from everything they can. Some profiles seems fake (maybe bots) I can provide proof of payments and cost of everything.
Dear Forona, Thank you for checking on other sister dating sites affiliated with Datemyage. Indeed, they are under one umbrella of Communication platform that exists to provide premium ways to connect likeminded people. Each requires subscription and credits that serves an investments for members looking for quality communication services. Our app are not the lowest in price, but they are justified by the benefits you get like 24/7 support, Anti-scam policy, constant updates, etc. Having said so, we put utmost priority in providing a safe community thus if something seems suspicious to you, Please email us at support@datemyage.com
I had high hopes for DateMyAge and wow - this is a total scam! After signing up, I had a number of messages. After finding one that seemed to be interesting to me, we started chatting. After only a few chats, this guy asked that I compose our communication using "compose letter." After getting hit with multiple $99 charges, $19.99 charges and a $16 charge, I finally wised up. This guy was getting me to stay engaged under the guise of getting to know me. He lives across the country so early in the conversation, I asked him what he was looking for. I got the usual "my soulmate" crap, but when I asked to move to regular email, he said he only wanted to use "date my age" compose letter function.
After doing a bit of research, apparently some individuals are given free "credits" to help promote DateMyAge on their social media accounts. So, the win for this guy was to have free access to DateMyAge by luring people to burn through their credits. You can see in the attached photo that he keeps "composing letters" vs. staying in the on-line chat area.
Unbelievable - spread the word! DateMyAge is a SCAM!
Tip for consumers:
BUYER BEWARE
Dear SuLu,
Thank you for sharing your thoughts about the site. We understand that our response came in a delayed manner which we are sincerely sorry for.
Indeed, communication in the platform requires certain amount of credits. Rates varies depending on which communication feature it is you're using. For instance, the most practical way of communication is online chat which only costs 1 credit per minute. You may contact us at the email mentioned below to know more details about the rates. Do be reminded that we have an Anti-Scam policy that is strictly implemented to prevent wrongdoings such as misusing the communication services to be compensated in the platform. We would like to clarify that that action is not at all tolerated. However, we provide members the full freedom to choose which feature they would like to use. If one is proven to have breached any of the anti-scam policies, we assure members that all credits incurred in communicating to the accused member will be totally refunded given that the accused one/s is/are verified members.
I hope this concern has been already resolved with the help of our Customer support team. If however, no clarification and unfortunately no resolution has been provided yet, Please consider reporting this with relevant details along with the supporting materials at support@datemyage.com. Thank You.
This is a total scam. The profiles are fake. Every photo of the men are models. They trick you into believing you're going to communicate for free, after a few messages, they charge you $2.99 to send a few more messages. Then try to charge starting at $19.99 and up. This fee is not for a membership. It's an ongoing charges to communicate.
Tip for consumers:
Chtlkbilling.com and datemyage.com websites should be shut down
Dear Bernice,
Thank you for sharing your feedback. I am sorry to hear that you developed some doubts about the authenticity of our services over the fact that you need to pay to be able to use the communication services. The membership subscription goes along with credits and once it runs out that's when refill of credits has to be purchased. Indeed, services like messages, video chats, Audios etc. have to be paid with credits. To have a much lasting credits, use online chats, it only costs 1 credit/minute and will give you real time conversation experience. Let me kindly inform you that a lot of members attend professional photo sessions before activating their profiles in our app, that's why it's not strange to see a lot of beautiful photos. However, if some interactions feel suspicious, you are most welcome to check the Anti-scam policy and report it to us by finding three dots while you are in chat with the member and click "Report abuse or scam" by doing that the profile is directed to Moderation for verification.
I paid a full subscription for the amount of 399.00 US dollars and started communicating with some members for one day and the following day when I wanted to open an email or chat on the website I was blocked since I had to buy more points.
It is unbelievable that I have used the full amount of $399 US Dollars in the blink of an eye.
This site is a scam...
Tip for consumers:
Be careful and do not use this service
Dear Gloria,
Thank you for sharing your experience and opening up about this billing concern. The subscription offers are 50$, 150$ and 300$, with the amount you have mentioned, I'm assuming you are referring to the Credit Package for 399$ which you use to refill your credit balance when you run out of your membership credits. On the surface, Once you run out of credits, you will have to refill it with any packages to continue using the services. At this point, I am assuming there is a huge confusion about the credit system, thus I would best suggest that you have a second look on our Terms and Policy or contact us at support@datemyage.com for further clarifications. They will for sure give you tips on how to make your credits last as well.
Gain trust and grow your business with customer reviews.
Dear Elisa,
Thank you for leaving us a review regarding your experience. We're very sorry for the deletion latency. With the screenshot you have sent, the deletion request was done through your settings, Once submitted, it will be directed to our e-mail team and normally takes 24 hours till the deletion is confirmed. However, if you need urgent confirmation you can always contact us through chat lines or phone number that are readily available in the "Customer Support" section in your profile.
We also deeply regret any misunderstanding about the credit system, we totally understand that not all of us read the Terms and Policy but to tell you what, how the platform works is provided on the purchase form and is always available in the terms and conditions that you agreed to during registration. Our application doesn't implement the free-to-use model. Communication through the services on it requires credits that are bought independently from the membership. But as a subscriber you are entitled to chat with different members for free for a period of time. We will be glad to give more info if you email us at support@datemyage.com.