I sign up in November and I spent about $1000 dollars in few months talking to fake people,they take away money from your credits even if you don't use them, and when you called customer service they don't do anything for you, the worst scam I have ever seen, stay away please 🙏
Dear Rosario,
Thank you for sharing this concern. We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter.
Please note that the credits you have acquired from subscription renewal will expire in case you didn't use them within 30 days.
Remaining credits from a refill like that of 160 credit package will be usable for 90 days from the day of purchase. All of this information was provided on the purchase form and is always available in the terms and conditions particularly on Section 11 entitle miscellaneous that you agreed to during registration.