Thumbnail of user ed.clark4

Ed C.

Contributor Level

Total Points
83

1 Review by Ed

  • ChristianBook

9/25/23

We ordered a school curriculum and we received the wrong book. They apologized and resent the order and then resent the same wrong book again. Now we are two weeks late on the curriculum we need. They said they would send the order with two day shipping and now we get an email that they had their inventory wrong and they cannot fill the order at this time. We called to complain and their was no effort to correct the problem. They simply did not care and when we explained what happened and said we were going to leave a negative review they simply said "ok" with no apology or effort to rectify the problem. Very poor customer service. Very disorganized. This is the second time we've had problems with them listing inventory they don't actually have. We will not support this business again. They have lost us as a customer!

Products used:
Books

Service
Value
Shipping
Returns
Quality

Ed Has Earned 3 Votes

Ed C.'s review of ChristianBook earned 3 Very Helpful votes

Ed hasn’t received any thanks yous.

Ed doesn’t have any fans yet.

Ed isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user janetc1691
4/18/24

Be careful shopping in this site. You may unwittingly get enrolled in a rewards program that will...

Thumbnail of user nolancanoy
3/18/24

I ordered a book called "Believers Baptism," edited by Shreiner. The book itself did come in, but...