Evri have now lost 4 of the last five parcels. There is zero customer support aside from automated services that lead you in circles. The courier appears to rely on fake 'attempted' deliveries that didn't happen, the parcel is then never seem again.
This time the parcel has come from abroad and been passed to Evri. Evri have recorded but not made a delivery attempt. According to Evri, this did not happren as the number is not recognised.
Awful service and a complete lack of support.