Thumbnail of user eleanors229

eleanor s.

Contributor Level

Total Points
83

1 Review by eleanor

  • Vera Bradley

12/29/22

I was belittled, humiliated and shamed by a male employee because I went behind a partition to retrieve an item on display that so could not find in the store.
I did this because there was NO ONE on the floor to help me and the employees at the register were very busy and I did not want to bother them…
So so did not think it was a big deal to move the partition and grab the backpack I wanted to bring up front and see if they could help me find it.
I did this to save them from leaving their registers and having to go the front of the store…
Well, apparently it WAS a big deal and this man took it to a level it did not need to go, trying and succeeding in making a fool of me…
Because I was trying to HELP him…
He reminded me of a mean girl from high school by the way he was resting ME, a CUSTOMER!
I left the store embarrassed and my friend stayed behind. This man continued to carry on about me going behind the petition to customers and other employees and my friend heard every word.
She put the bags down that she was planning to purchase and walked out the door…
I hope the laughter he got from my expense was worth losing almost 400 dollars in business…
And untold amounts of future business as my friend WAS a frequent customer.
He absolutely overreacted and tried to make ME look like a jerk when in fact HE is the one was the jerk…

Service

eleanor Has Earned 3 Votes

Eleanor S.'s review of Vera Bradley earned 3 Very Helpful votes

eleanor hasn’t received any thanks yous.

eleanor doesn’t have any fans yet.

eleanor isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user cheyh1
8/29/23

I would not suggest anyone to work for this company. I was hired as a Seasonal employee for...

Thumbnail of user sues376
7/6/23

The straps on the large duffel bag are made very cheap now. I've barely used the bag and there is...