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Sue S.

New Jersey, United States

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1 Review by Sue

Vera Bradley

  • Vera Bradley

“Cheap material”
7/6/23

The straps on the large duffel bag are made very cheap now. I've barely used the bag and there is no other wear and tear on bag but the strap is literally breaking apart. Customer service was of no help. Showed pictures of the rest of the bag and strap in good condition as well as the defective one and they will not replace it. Very disappointed that they will not stand by their products. Would never purchase another Vera Bradley bag.

Products used:
Large travel duffel bag

Service
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Quality
Vera Bradley product 0
Vera Bradley product 1
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