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I bought 2 beautiful dolls for my girls for Christmas this year and waited for them to arrive, however yesterday I received an email from PayPal saying my order had been cancelled and the money was being refunded. I never received any communication or emails from Madame Alexander regarding this - I wouldn't have even known the presents were cancelled if PayPal didn't let me know. Frustrating because I now have to find another last minute present for the girls. I was looking forward to giving them the dolls, but cannot order on the Madame Alexander website as you cannot trust your order status.
Tip for consumers:
Don’t buy on the Madame Alexander website, use somewhere else like Amazon or FAO Schwartz, etc as they will be able to communicate properly with you and will have the stock of the items you order
Products used:
They were cancelled without any communication from the company
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I always wanted a Madame Alexander doll when i was growing up, because my cousin had so many. My...
