Eljay L.

I got a $100 virtual visa card from reviewing an app we're using in our company. I can't use it anywhere unless I buy from western online shops, but I'm not from the west! I asked their customer service, and at the level of their clueless-ness on how to solve the issue, they're either have 0 knowledge on the technical side of restrictions (region-lock or something) OR they're purposefully hiding you the truth on how to solve the issue. I strongly do not advise this website because of this.

After a year of terrible service, I had to give up on Sendle. They won't pick up on the scheduled date and on top of that, they constantly lose parcels and I have to file an insurance claim for each, but I never really got my credit back. Nothing. I've lost hundreds of dollars because of Sendle's poor service and it seems to me that they don't care at all. They don't have decent support service - no calls and it takes several hours before they respond to my ticket, and if you file another ticket it will slow down your first one. It's not just disappointing, but also unbelievably incompetent it blows my mind. Management seems to be weak and departments don't have direct interaction with each other.

What is going on with Sendle?