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This is the first online review I've ever left regarding a shop purchase. I felt compelled by the terrible experience.
Horrible service! I bought the dress after checking the return policy which states '3. We will offer you a full refund within 7 days of delivery If you are not completely satisfied with your purchase.'
The dress was heavier than expected and I purchased it with a few other dresses to try on.
They stated the belowl reasons for not accepting returns including:
- the dress has lace
- the dress was made to order
I kept repeating their return policy back to them and they have not stopped responding to my emails all together.
Do not buy from them!
Ellen L.'s review of JoannesDress.co.uk earned a Very Helpful vote
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I ordered a bridesmaid dress from them, paid for extra fast delivery, they promised it would...
DO NOT purchase from this company. They send you a cheaply made dress with size proportions...
