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I ordered a sweater on April 23rd, 2023. It was on sale and after placing the order I found out it was on backorder to arrive in early July. It is now July 26th. I have no sweater. I cannot get into my online account. I placed several phone calls that went unanswered; during 2 calls I did speak with Customer service and I was told my sweater was on backorder till March of 2024. I never received any confirmation follow-up or emails. I cannot get anyone to call me back. This 'System Maninenance' problem has been ongoing for over 3 months and I still have no answers.
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Ellen L.'s review of Garnet Hill earned 3 Very Helpful votes
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Customer Support for Garnet Hill is terrible. You ask a question they don't know or care. Sham?...
Similar to other reviews...GH has demonstrated poor customer services and EXCHANGE policy. Bought...
