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Ellisha Q.

Contributor Level

Total Points
160
0
1

2 Reviews by Ellisha

Moon Magic

  • Moon Magic

“Don't buy if you are in Canada”
10/22/22

DHL shipping is the worst with Moon Magic orders. They will not tell you that you owe customs until 2 months after the items are delivered and then they'll harass you with sketchy calls that you cannot tell are real and only checking your orders months later on the payment only site will show owing customs. The actual DHL tracking will not show it. Jewellery is not worth the hassle and the company doesn't offer any shipping protection like other companies or other shipping options that are more reliable and honest.

Tip for consumers:
Don't order if you are in Canada

Products used:
Rings, earring

Service
Value
Shipping
Returns
Quality
  • Comments (0)
  • 15.5K Views
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Marina R. – Moon Magic Rep

Hello Ellisha,

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

Kind Regards,
Moon Magic

eShakti

  • eShakti

“Awesome clothes”
7/9/22
Verified purchase

I love ordering my custom clothes. The site is very easy to use and navigate and instructions are clear. I'm loving my new outfits

Reason I chose this business:

Minor sale with free customization.

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