We also have a very poor quality marshall engine and have been put through the same customer torture experience. They won't even respond to our queries. The short version of this is not to vent here but to inform that we are preparing to go to the next step which is the Nebraska AG and file for litigation. We are confident they will blow it off as all others have encountered here and we will have to sue in small claims or maybe class action. We would like to combine our claim with others if possible to and bring such a suit that would force them to remunerate us all for our troubles, including damages for the mental anguish. The evidence is very clear that they are predictable in their business behavior in most of our cases. Our contact info *******@hotmail.com Email me back quickly so we can decide which direction to pursue as we would like to inflict as much swift, unforeseen legal trauma as possible. Give them what they deserve. *******@hotmail.com. Way beyond upset and now in focused damages recovery mode. (and we have consulted with our attorney) Thanks for your time and spread our message as I think we need as much response as we can get for this to be effective as the BBB is a joke and Marshall refuses to answer the complaints there. When we filed with the BBB there were 54 outstanding cases at that time. We Remain... *******@hotmail. Com