Received a new card then as required used the chase app to verify receipt of the card next day emailed you have to call us to verify. Tried to access the letter but of course it wouldn't download. So then I send them a message I'm not calling and sitting on hold for 30 mins I already verified the card. Can't you just leave me alone. So then they cancel my card because they are vindictive. Going to close my account today and move to another garbage bank not capitol 1 who snitchea on you to the govt you can't trust anyone in this world