Em m.

I don't know where to begin with Alo's customer service. This is the service you'd expect from Shein - and not a company whose products are rarely less than $100. I actually think I've received better customer service from shein than alo, come to think of it.
Alo seems to intentionally wait to ship out items that you purchased on sale until one of the items is out of stock. I know this because I ordered a sale order several days ago, and it took 4-5 days to ship out, but the non-sale order I placed once a bra I had been waiting for was restocked was sent out the next day.
If they wait until an item is out of stock for your sale order, they only give you the option to purchase it at full price. This is a great business model for scammers-
Advertise limited sales, and then fail to fulfill the central item in the order, making the other items purchased useless. I say that alo is intentional in this because they WILL NOT HONOR the price at which you purchased it on sale once it restocks, or if you want it in another size/color. I'm not asking for a sale price to be honored weeks or anything post-sale, but immediately after, once they failed to update their website stock appropriately. I have never, ever had this experience purchasing items on sale from a company before. In these situations, I have ALWAYS been honored with the sale price from the company when the problem was on their end. This is an absolutely insane way to treat customers when your products are this expensive. I thought alo was pretty legit - but these reviews tell a different story.

Look, I love the concept of consigning things because it is great for the environment. However, if you're trying to get money for your clothes, DEFINITELY go to a local consignment shop or sell your stuff online. I gave them a bunch of nice, great condition topshop and zara stuff and got about ten bucks for it. Unreal. I took the same kind of clothes to a consignment shop last year and got ninety bucks. Save your time and money and support local consignment stores instead (or ebay or poshmark or depop).