2 step authentication just popped up on my account without me setting it up prior. I cannot get into my account to change it and can't even log in because of the 2 step authentification. It's a gaming console. Let me play my games. I have been on hold with Sony for 7 days without any answer. Just goes straight to "too many lines" and hangs up. I'm done. Throw it away. Thing is absolute $#*!.