This used to be a very reputable site. Just bought over by new owners and you can se the difference. I still turn to it for advice on online companies. Still recommended but be mindful of their model.
Total waste of money. Was on this system through my partner's subscription for over a year. We kept getting told that we would get access to specifically the shipments and products we were interested in. We weren't. The data was confusing. It's just a very basic product for information you could easily find through US Customs. I also found their business practices suspect. I received a letter with false information in an attempt to get me to resubscribe at my new company. Horrible! And so low! If I could scan the note I would.
Hi Eric,
I am sorry that you felt that you had a bad experience with our services. As a client, you would have been told that you have access to any information that is provided on the Bill of Lading, which stands true. We get all of our information from US Customs, and although that information is free when researching it online yourself, it is similar to looking through a stack of millions of papers trying to find one single document on your own. We provide a service where we make it much easier and efficient for clients to search these documents through an organized database, allowing them to search by several different criteria. Again, the information that is provided in our database comes directly from US Customs, and therefore the information we are given is not false, but is what is given from shippers directly.
Came across this tool via a Google Search. Had been on a few similar sites. The customer service team was nothing but helpful and very engaged in helping me get data I wasn't even sure existed. I do business now with factories in Taiwan, India and Vietnam. Panjiva actually has a mechanism to contact these companies directly-- something other sites don't have. Highly recommend.
Hi Eric,
I am sorry that you felt that you had a bad experience with our services. As a client, you would have been told that you have access to any information that is provided on the Bill of Lading, which stands true. We get all of our information from US Customs, and although that information is free when researching it online yourself, it is similar to looking through a stack of millions of papers trying to find one single document on your own. We provide a service where we make it much easier and efficient for clients to search these documents through an organized database, allowing them to search by several different criteria. Again, the information that is provided in our database comes directly from US Customs, and therefore the information we are given is not false, but is what is given from shippers directly.