I only bought 2 things from them. One was small and the other was the solar pool cover for about $200 or so. I bought the more expensive one because they say how great it is. Well, it lasted less than a year. That's less than a cheaper one I bought before this. This cover started cracking and now it's making a mess in the pool. I notified them when it first started cracking and they asked me to send photos. So I went out to my pool and did that. After I sent them the photos and a summary, they responded with nothing. They said they weren't going to do anything for me. I'll never buy from them again. So it's not a 1 star because at least they did respond to me but they don't stand behind their products and to me, that's not ok.