Erik A.

I ordered two 5.5 lb bags of their protein in different flavors. Both made me sick to my stomach - I'm not sure if there was an issue in shipping where they overheated or if it's just a terrible product. I've tried no less than 20 protein companies/ powders over the years and this is the only one I've ever had a reaction to like this. I'm not lactose intolerant or anything.
Dealing with their customer service has been infuriating. They literally keep asking me for a batch number, which I'll send, then the next message they ask me for an order number, which I'll send, then they'll ask for the batch number and flavors and expiration dates, and there's been more than a dozen emails over two weeks where they keep asking for some detail, usually one I've already provided. I've taken full pictures of both products and given every bit of information you could fathom. They're purposefully trying to wear me out/frustrate me until I stop replying all together. I wish a plague on this company and the families that work there.