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erika j.

Contributor Level

Total Points
81

1 Review by erika

  • Bead Wax

5/11/20

I placed an order of about $70 on April 28th, 2020. They took my money and now two weeks later I ask for a tracking number to receive this message. I'm calling my bank. Ridiculous. Definitely a scam, I never thought I'd fall for one.

Hello!

Thank you for contacting us. I'm Sarah from Bead Wax and I will be assisting you today.

We're having issues processing some of the orders, due to the staff shortage. I know it's not an excuse, but we're doing everything in our power to deliver the packages on time. All we're asking for is patience in these challenging times.

Best regards,
Sarah T.
Customer Support Specialist

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