Ernie M.

I wouldn't order a drink of water if i was dying of thirst in the desert from this company. If you like fast shipment, good customer service and precise orders you will stay away from them. I placed an order for 3 jerseys from them a month before my tickets to a hockey game in Montreal and the site says a maximum of 14 days, I emailed them 2 weeks later to indicate i still didn't have my shipping invoice and he replied with
"Dear Customer, Please start each email with
On Order XXXX ( where xxxx is your order number)
We Can NOT respond to emails about "my order", "the order", "the package", "the jerseys" "my last order", "my previous order", "my purchase" or "this order"
For faster service, we need an order number…
Please reply to this email with your order number and exactly what you want.
REFRAIN from using "it" or "this" We don't know what "this" or "it" is...
Please don't email us back with any comments. Just the order number. We have thousands of customers using 3 different versions of their name, 3 or 4 email addresses. Replying to emails over a year old. We need the FIRST SENTENCE you write to be On Order xxxx so we BOTH know for sure what you are referencing."
Now the order # was clearly in the heading as I was replying to an email he send me, so were all of the other emails in the exchange. So I entertained his ignorance and replied again, this time only with the order # as he had asked, along with all of the original communications. His reply was "What bout it?" I emailed back and told him to cancel the order and the next day i got my shipping invoice and then his reply that it will take up to 14 days. I didnt get the Jerseys in time for the game and when they did come one of the size 50s i had ordered was well larger than the size 52. I have emailed 3 times to get a resolution with no reply. I have since cancelled the AlertPay account for fear of fraudulent charges by this fly by night company. Do your business elsewhere and stay away form this guy.