I contacted customer service twice, first asking if they could provide an update other than ocean transit, funny thing is they have a California address so it actually looked like it went from CA to somewhere in the Ocean. I thought it was odd, but was contacted rather rudely back that they were in ocean transit and that should make me feel better- it didnt. Ordered them in March and end of June just got them. Asked a second time for a refund and they said they couldnt do that. You probably will eventually get the shoes you ordered so I wont say its a scam but best to avoid if you want to enjoy what you paid for. They offered no shipping date in the ordering process and say that it is a US based company so figured a week or so for shipping- maybe 2-3 weeks max. I did not know it would need to go from customs nor be on a boat for 2 mo. For the shoes themselves- would not even recommend. They talk on the webiste like they are high quality its pretty low quality for $60. The sole is pretty thin and I dont think they will last long.