I have a ver important event coming up and spent tons of time choosing from dresses to wear, I finally ordered one at chic by choice. First of all, I tried to contact them for 3 days by email and phone calls but no answer! The dress was supposed to arrive but it didn't. So I called them another 5 times, each time I had to spend 15 minuted in the waiting line until I was directed to voicemail. Now, I called their portugal number twice and uk number and got through... Well, the lady told me that the dress won't come at all, and they will have to cancel my order since they had problems since 4 days with UPS. And nobody notified me, so now I won't have time to order a new dress from somewhere else either on time for my event... WORST SERVICE EVER! Not sure if I can even go to my event anymore