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Evan B.

Contributor Level

Total Points
83

1 Review by Evan

  • New Garden Plants

9/26/22
Verified purchase

The worst online nursery experience I've had in awhile.

I've had a ton of experience ordering plants online and I am an experienced gardener. Half of the plants that I got in this order were dead on arrival, the others were in just fair condition. None were great. Even though I should've asked for a full refund, I asked for a half refund since I figured I might be able to nurse the others back to health. They finally responded a week later saying "they'll come back in the spring "

I responded saying I paid for healthy plants and that I still wanted a half refund. I never heard back again.

I've bought from a ton of other vendors this summer filling in my landscape here and I've never had such an issue. There's no excuse for this kind of customer service. I'm going to challenge the charge on my credit card. Stay away from this vendor

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Evan Has Earned 3 Votes

Evan B.'s review of New Garden Plants earned 3 Very Helpful votes

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