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I purchased them hesitantly because the site looked scammy. Once purchased I was given the wrong tracking number twice I had to email for correct and updated shipping informed. The package still isn't here and has stopped tracking the package since December 31st of 2022. There's no updates there's no nothing the $80 worth of 3 contacts package just disappeared without anyone from usps or the company knowing. I don't even care if they are nice anymore. I doubt I will receive them before the 15th of January.
Tip for consumers:
Don’t order from them I will never do this again.
Products used:
Contacts I’m still waiting on
Fatima F.'s review of TTDeye earned 5 Very Helpful votes
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Hi Fatima,
First of all, thanks for your support to TTDeye! And we sincerely apologize to you for any inconvenience brought you.
Regarding the tracking, yes, it's a little complicated. As for the tracking number, both the one in the shipping confirmation email and the one our customer service provides are correct, because your parcel has two tracking numbers. One is from the carrier who cooperated with us, the other one is from USPS.
About the tracking info, it is updated when the parcel arrives at its next station. But it needs time to transit from one station to the other. So it is normal for the tracking stops updating for a period of time. And the estimated shipping time to the US is 10-20 days.
As for your order placed on 2022-12-24, according to the latest tracking info, the parcel was delivered in or at the mailbox at 2:50 pm on January 6,2023 in NORFOLK, VA 23503.
Please don't hesitate to contact our customer service via email or online chat if any further help is needed.
Best regards!