Fiona C.

We had a very bad experience for transfering money oversea in HSBC. One bank manager helped us to transfer the money by using three weeks then told us the amount was huge so we needed to wait for another week. We cant bare with another weeks then we went to the bank again and he did not explain what was happened, And ask us try another branch. The other bank manager told us he canceled the transferring on last Friday without our consent. We did not contact him until Saturday. He said he was mistaken. How dare you can access our bank account and canceled the payment without our agreed. Sigh. I thought transferring money in this international bank would be more safer and easier., I dun know what can we right now. They already wasted a month on this issue!