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Francis I.

Contributor Level

Total Points
90

1 Review by Francis

  • Parts Avatar

7/10/21

For the most part, their prices are good. However, shipping is terrible. On their website, they state, shipping within 36 hours. I have ordered from Parts Avatar several times and it is generally at least 4 days from the time you place your order until it is shipped. Shipping is usually by Purolator and these people are even slower than Canada Post. If you order from Parts Avatar, expect to wait at least 2 weeks before you receive it.

Service
Value
Shipping
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Monica S. – Parts Avatar Rep

Hi Francis,

This is really very bothersome for us. Please email us your concern at customerservice@partsavatar.ca if your issue is still unresolved. We will make sure to resolve your concern & provide you with complete customer satisfaction with our services. We also thank you for sharing your feedback with us

Francis Has Earned 8 Votes

Francis I.'s review of Parts Avatar earned 8 Very Helpful votes

Francis Has Received 1 Thank You

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Jaster M. thanked you for your review of Parts Avatar

“I was considering this company but too many complaints on customer service, shipping, and incorrect parts with issues returning. I'm sticking with Rockauto. Can get quality parts with 2 day shipping from the US almost every time.”

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