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In my humble personal opinion, Joey at Caboots, the self proclaimed “prodigal boot maker” (what bogus arrogance with all the great reputable Texas bookmakers like Dave Wheeler, Dave Little, Tex Robbins, Mr. Morado, M L Leddy etc etc), is one on of the most untrustworthy, passive-aggressive individuals I have dealt with in many years. You can't trust what he says or writes. Once you give him your money he does what he wants to when he wants to and he apparently does not care about customer satisfaction and/or his his business reputation. You will probably be better off avoiding Champion Attitude (what a joke name under the circumstances I have unfortunately endured) and going to a local boot maker. It may cost you ~20% more but you will benefit based upon fit quality and professional service. If not, good luck.
Frank B.'s review of CABOOTS earned 3 Very Helpful votes
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I ordered a pair of boots from them 4 months ago and sent them specific pictures of the boots I...
This customer, Dr Frank Battaglia, received the exact pair he ordered. This was due to lack of being provided appropriate measurements. He had lost 80 lbs and failed to notify us. He had previously ordered from us and had submitted a calf measurement which was saved in his file. When he ordered a second pair we made them according to those specifications as we were not notified of any change or new specs. When he received them he called with a profane attitude and became verbally abusive, he did not dispute quality or other specs -just that they were too big in the tops and was unhappy even admitting that he lost the 80 lbs and did not tell us! He was abusive and disparaged all El Pasoans. We provided for return shipping and altered the boots and corrected them for no extra charge well within a reasonable time frame for top quality hand made boots. He had his staff calling and emailing on a daily basis even though we gave them an update and shipped when told. This customer has also posted this exact complaint on various websites under various email I D's and different names.
Read carefully and you will notice there are no complaints about transaction details or product -only defaming and disparaging insults. What a shame a doctor has the time to spend disparaging good companies that provide hand made products in this country.