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Frank H.

Contributor Level

Total Points
83

1 Review by Frank

  • VMInnovations

7/3/21

This company is a joke. Do not order anything from them. The product was never in-stock, they let you purchase, send you a tracking email from FedEx with a delivery date (but FedEx does not even have it yet). Then it never comes, you call and they say not sure what happened will send it again. It never comes again, then they say "Oh, yeah. Sorry, it's actually out-of-stock. We will just refund your order." Not sorry that you waited over a week for something that was never going to come. "Have a nice day. Better luck next time." I should know better than to order from a no-name, BS business like this one.

Tip for consumers:
Don't use this site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user candacem41
VM I. – VMInnovations Rep

Hi there,

I'm very sorry to hear about the negative experience you had with us. We do our best to make sure our inventory levels accurately reflect on the marketplaces. We appreciate your feedback and would be happy to look into the specifics of your order to see if we can come up with an alternate resolution. Please reach out to us with your order number and we can look further into this for you.

Again, we apologize for the inconvenience and hope we can earn your trust.

Frank Has Earned 3 Votes

Frank H.'s review of VMInnovations earned 3 Very Helpful votes

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