We ordered two matching doors. When the doors came we received two mismatched doors neither of them had we ordered. We had to file an internal claim which took weeks. Finally they admitted they sent the wrong doors but we had to pack and ship them ourselves and we're liable for any shipping damage. We ended up giving them away to family members rather than trying to pack these heavy doors and then be liable for any damages which they were surely going to say happen. Try dealing with this customer service is a joke.