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Fred F.

1
Level 1 Contributor
Tampa, Florida U.S.A.

Contributor Level

Total Points
242

3 Reviews by Fred

  • Amazon Prime

11/11/22

Amazon just did an upgrade on their music app. It's the absolute worst upgrade that I have ever seen. The app stays in shuffle mode and good luck trying to listen to any songs that you have previously downloaded. It's so bad that I'll be looking for another music source and possibly not renewing my prime membership. Thanks for nothing Amazon.

  • Waze

6/29/22

This navigation app used to be fantastic but in the past few years has gone downhill. It is now calculating the long way from point to point. It will automatically take take you through the toll routes despite the settings. I don't know who the company administration is in bed with, but they are costing you money and time. What a shame that something that started so well has gotten so bad.

Service
  • Back Market

1/30/22

I purchased an iPhone 11 Pro Max and ordered it unlocked. When the phone was set up, it had to be taken to the T-Mobile store for connection. I was then advised that the phone was locked and that it could not be activated. I then called Back Market and they basically washed their hands and stated that I had to take it up with the third party seller. At this point, my credit card was charged and I have no product. Not only would they not give me a contact number to the third party company, but they refused to put a supervisor on the phone to help address the situation. So buyer beware. You get what you pay for, or not.
It will not take long before the word gets out of the poor customer support.

Tip for consumers:
Buyer beware that you are dealing with a middle man that will give the purchase and responsibility to a third party.

Products used:
Electronics

* Back Market attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Returns

Fred Has Earned 2 Votes

Fred F.'s review of Waze earned a Very Helpful vote

Fred F.'s review of Amazon Prime earned a Very Helpful vote

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