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Fred F.

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1 Review by Fred

Territory Ahead

  • Territory Ahead

“Not very helpful, not very concerned about the customer”
8/22/22

I placed an order for over $650 and it's now two weeks later and they still haven't shipped it and can't tell me an approximation of when it will ship. They do acknowledge they have all the items it's not a question of a backorder, just they don't know when. Further, they are now running a promotion with free shipping. I placed my order a couple of days before the free shipping promotion started and they won't give me a refund for the shipping or even let me speak to a supervisor. Terrible company! My order is not shipped and I still have to pay for shipping on a $650.00 order, really?

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