Fred M.

Absolutely shocking service. Failed to collect, then lied to twice by customer services regarding fictional rebooked collection. Had paid for next day collection and next day delivery, when that failed I tried to print labels and drop off at local hub, couldn't be done after being told 2messages previously that it could.
Then asked to cancel, sure, additional £10 charge and get your money back in 2weeks! Items were eventually collected 6days later and delivered on day 8, one item went to the wrong depot.
Will not offer refund as express 24(next day) is not a timed service apparently. And next day collection doesn't stand for anything.
Two days off work wasted waiting for collection. I'd have been cheaper and quicker buying a printer!
Did offer measly compensation as credit but I refused as I will never be using these crooks again.
AVOID! Oh and VAT IS NOT INCLUDED In the price quoted.