I used to buy lots of items from this company and always liked the items and was happy with my purchase until this past Christmas, when I tried to return an item which I bought as a gift for a friend, and she didn't think she could use it. Alright, ungrateful friend. BUT when I contacted the company, I received an email that the "ticket has been created" and that they would get back to me, typically within 72 hours. That was on December 30. It is now January 17, and I have not heard back. What is going on?
Victorian Trading shut down December 31 2022. They are no longer in business.