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Gabrielle M.

Contributor Level

Total Points
80

1 Review by Gabrielle

  • HouseKeep

3/6/23

While I am not surprised to see that reviews for this company are already low, I am surprised people are not complaining that much about how difficult it is to actually get rid of their services.
I am currently trying to cancel my plan for having a clean in my house every two weeks - turns out it is absolutely impossible to do so, there is NOTHING on the website that allows you to cancel your cleans smoothly.
You can only choose options to have a clean in a new address or cancel your cleans one by one.
If you want to fully end your plan, which I am trying to do as I am now out of the country, what you have to do instead is CALL CUSTOMER SERVICE, which of course is never available and never picks up the phone...
This company is an absolute SCAM, please avoid using their services. Any other company that works on a subscription basis has a specific section on its website to enable customers to cancel their regular services.

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