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I ordered one pillow and one pillowcase $74. Despite trying to correct the order many times before delivery, the order arrived, five pillows and two pillowcases $305. I can return them to Lithuania cost to me more than $200 despite being shipped 20 km from my home in Sydney. I ordered one pillow was charged and received five. Why should I have to pay to have them returned when I did not order them…. Then I look on the Derila scam site to find that more than 100 people have been scammed the same way
Gail D.'s review of Derila earned 2 Very Helpful votes
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Hello,
We're sorry to hear about your experience with us. We understand that you had a terrible experience and want to make things right for you.
We would be pleased to go over the exact circumstances with you in greater detail to understand better what happened and how we can improve in the future.
Please contact us at support@derila.com.
We are devoted to providing excellent customer service and would like to hear from you.
Warm regards.
Customer Support at Derila