I helped a friend move using this company; unfortunately neither of us checked reviews on line, big mistake. First striking thing is how many 'zero' or one star reviews are posted...and the many descriptions of breakage, fraudulent billing and refund practice, virtual extortion in forcing more money out these scammed customers, rudeness, indifferent or downright hostile 'customer service', etc. Another eye-opener: the reviews that are not 1 star or below are ALL 5 STAR, not 2,3,4...How can that be...the law of averages would indicate that not every review is either one star (the lowest allowed to post) or 5 star...? My own suspicion is that these are fake reviews from friends and relatives of the owners/managers. Avoid this company like your emotional health and financial well-being depend on it - THEY DO! And if you somehow have been bilked by them, take them to small claim court for redress, especially if you live in Clark County, Nevada their 'home'.