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Extremely poor service. Parts were not shipped on time but rather three working days later (despite being advertised as next day dispatch and me paying £25.00 for next day delivery!) This resulted in the parts not arriving in time which has incurred me with charges. None of my emails were replied to requesting information on when my items would be shipped, and why they weren't shipped on time. I don't think this company knows what custom service is! Lets hope when the parts finally arrive they are at least correct otherwise I have no chance of getting this sorted!
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Gary S.'s review of spareto earned a Very Helpful vote
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Thank you for feedback, Gary. We are very sorry for any inconvenience we caused you!
I am very sorry that we have delayed dispatch of your order from Friday to Monday due to local logistics issue. Regarding your mails - there was only one mail received on Friday outside business hours (7:55PM) and it was answered on Monday as well. We will work further to improve our reaction time and customer service transparency and your feedback is valuable for us to become better.
Sincerely yours, JT