I work for Boost Mobile and I never ask anybody to get the insurance thru these criminals. If you have an iPhone you'd be smart to put an Apple Care plan on it instead. They have taken multiple weeks to send phones that are suppose to be overnight delivered to your door. They ask for utility bills and insurance proofs they have no business asking for, to validate your claim after taking your money for years without incident. They will send you a phone that is not anywhere near same kind and quality. This is exactly the type of place you hear nightmare insurance stories about.