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Gesele S.

Contributor Level

Total Points
81

1 Review by Gesele

  • PoolZoom

11/30/23

Purchased a pool tank bottom. Unfortunately, I purchased the wrong one. When I called the company to return it I was told I had to pay for return shipping and restocking fees. As you can imagine returning a heavy pool filter tank was not cheap. The website says 30 day returns but you have to look at fine print at the bottom of the website to know you won't get all your money back. I search long and hard for a sale and was extremely happy with the price but then I got the ball pulled from under me when I was told I had to pay for return shipping and restocking fee. I paid $539.90 plus $51.02 total $590.92 for the tank but only got back $462.26 back. A loss of $128.66. Buyers be ware. If you may need to return something think twice before buying from Poolzoom.

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