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gemma c.

Contributor Level

Total Points
81

1 Review by gemma

  • JoannesDress.co.uk

1/15/17

Ordered 4 bridesmaid dresses non fit the sizing is incorrect on their website. Lots of emails back and forth to get a refund. I was told to send back so I paid £17 tracked. They claim they had never received the package even tho I had tracked proof it was signed for! They finally said they would issue a refund and it would take 20-25 days! 2 weeks later the dress arrived repackaged at my home address and they claim they refunded me. I have had no refund what so ever! And now out of pocket. Worst customer service and the emails make no sense that they send. DONT buy from them!

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