Gene B.

On Feb 24,2023, I ordered a used Xbox 360 500 G system including one controller, cables plus 6 ea. Xbox 360 games. Received the System on 3/2 3 days prior to the 6 games being finally received. However, after attempting to set up and play I determined that the controller is defective plus the fact they didn't include the gaming receiver or charger that's required. After purchasing a new controller from Amazon plus new batteries and a charger I determined the battery included with their controller is defective also and won't accept a charge, Last but NOT least I'm amazed that the Xbox 360 system functions properly at all because whoever packaged it only placed two strips of heavy-duty wadded up kraft paper in the shipping carton. All of the items should have been wrapped individually in bubble wrap for cushioning protection.
Also, I recommended replying to their customers within 24 hrs at the latest NOT up to 5 working days. They indicate in their email directions to customer service, this is absurd.