G F.

Order placed, money paid, outrageous shipping charges added, nothing but "awaiting fulfillment" week after week. No communication at all. Can't get a live person. Opened a dispute with the credit card company because they won't issue a refund. Never doing business with them again!

I bought some blocks for my 3rd graders to use in their lesson from a five star rated seller. They are supposed to ship within three days of the purchase. 9 days later the seller has only answered me once claiming to have left the package in a drop box but refusing to provide any tracking details. I send more messages all ignored. The customer service reps are polite but only make excuses for the seller. If I had bought from a reputable platform I would have what I need right now for my students. Mercari has a rating system that is worthless and engage with sellers who have no accountability. I do NOT recommend these people at all!

You shop online, you order, you pay, then a week later or more, you get a notice that your order has been cancelled because the item is now out of stock. This happens over and over. They do not keep an accurate inventory. When you write to complain, you get a generic response about your refund but no actual help or explanation. I'm don't doing business with these fools who don't know how to run a business.

I ordered entering the correct shipping address. They screwed it up, refused to modify or cancel order and I get to sort it out! Do NOT trust these people!