Gerald E.

These are amazing folks who care about watches and their customers. I sent my Rolex Daytona to them as they offered to install a colored dial I had bought from them on-line. During the installation they discovered significant problems with my watch and owner Avi spent weeks searching his inventory for hard-to-find parts during his trips to Israel as well as in San Francisco. Tzipi, of A&E Repairs, kept me informed every step of the way of the repair department's superhuman efforts to restore my watch to like-new condition. The cost was beyond reasonable, as Avi donated many parts from their huge stock and they did not charge for labor at all. I got far more than a beautiful dial when my watch came back. They enjoy helping people, and I was in big trouble not knowing where to turn until they stepped up and offered to help, ultimately fixing my problems that came from "other" dealers. They're the best, and worthy of the trust we put in dealers and repair departments. Jerry